Are you passionate about solving complex technical challenges and ready to work onsite in a dynamic, high-stakes environment?
We're seeking a skilled Application Support Engineer with expertise in Java and a desire to contribute to critical operations in Strasbourg!
About the role:
As an Onsite Application Support Engineer, you will take full ownership of application support at our client’s premises in Strasbourg. This is a role that requires flexibility, dedication, and a knack for finding solutions to incidents that arise in a fast-paced, 24/7 service environment.
Key responsibilities:
- Deliver comprehensive end-to-end support for customer applications.
- Analyze and resolve incidents, providing permanent solutions or workarounds to restore service operations.
- Create problem reports and change requests linked to incidents for improved system functionality.
- Collaborate with the customer on incident reviews and ensure continuous Knowledge Management (KM) for ongoing improvement.
- Be ready to participate in on-call/standby duties when required.
Your technical toolkit:
- Java expertise for development and application support.
- Proficiency with Spring Boot for microservices architecture.
- Experience with Distributed Systems and gRPC for communication across services.
- Strong foundation in the Apache Suite and Remote Procedure Call (RPC) mechanisms.
Non-technical skills we value:
- Strong understanding of the ITIL framework.
- Fluency in English (spoken and written).
- Ability to quickly absorb new information and adapt to changing environments.
- Excellent organizational skills to coordinate tasks and manage workloads efficiently.
- Ability to remain calm and perform effectively under pressure, focusing on customer satisfaction and SLA commitments.
- Collaborative team player with impeccable social etiquette.
Requirements:
- EU citizenship is a must.
- Availability for Security Clearance.
- This role is fully onsite in Strasbourg—remote work is not an option.
Why join us?
- Work on high-impact projects with a prestigious client in a collaborative, 24/7 support environment.
- Be part of a highly skilled technical team that thrives on solving complex issues.
- Enjoy career growth opportunities and continuous learning while contributing to essential operations.
Ready to take your career to the next level? Apply now and become an essential part of our team!
Opportunities are numerous. From bare applications development to of IT infrastructures management including conception, architecture and requirements analysis.
Although open to technologies used by our customers, ABAKUS IT-SOLUTIONS seeks mainly but not only consultants mastering: Windows and Linux Servers, networks, developments (JAVA, SAP, .NET,…) as well as highly specialized experts for example in cybersecurity or in Content Management System (CMS) (SharePoint, Drupal, WebLogic…).
In terms of non-technical competencies, ABAKUS IT-SOLUTIONS hires dynamic persons, open to the world, interested by innovation and having a keen sense of client relationship.
A very good command of English is essential, the capacity to speak French, German or Dutch is an asset.
Even though most of our positions require at least 3 years of experience, some are open to new starters.
