Team Lead Data Center IT Technician

Short summary of the job: A sales job for smart people and can learn quickly new industries management practices. You will be in charge of the full sales cycle from the opportunity qualification to the negotiation, going through astonishing product demos.

Responsibilities

Full sales cycle

Achieve monthly targets

US + Canada Territory

Challenges

Full sales cycle

Achieve monthly targets

US + Canada Territory

Must Have

Full sales cycle

Achieve monthly targets

US + Canada Territory

What's great in the job?

• No outbound calls, you get leads and focus on providing value to them
• You sell management software to directors of SMEs: interesting projects and people
• Large apps scope: CRM, MRP, Accounting, Inventory, HR, Project Mgt, etc.
• Direct coordination with functional consultants for qualification and follow ups
• High commissions for good performers

Job Complexity:

Personal Evolution:

Variability of the Job:

Job Security:

Overachieving Possibilities:

Team / Company Size:

10 / 40 people

Avg Deal Size:

$15k

Sales Cycle:

3 months

Company Growth:

50% YoY

Company Maturity:

Profitable

Need More Info?

• The founder’s story
• The culture
• What people say about us?

Benefits

Healthcare, dental, vision, life insurance, Flexible Spending Account (FSA), Health Savings Account (HSA)

PTOs

Vacation, Sick, and paid leaves

Save on commute

Pre-tax commuter benefitsbr
(parking and transit)

Discount Programs

Brand-name product and services in categories like travel, electronics, health, fitness, cellular, and more

Prime location

Only a couple blocs from BART, Caltrain, Highway 101, carpool pickup, and Bay Bridge.

Sponsored Events

Tuesday Dinners, Monthly Lunch Mixers, Monthly Happy Hour, Annual day event

Sport Activity

Play any sport with colleagues and the bill is covered

Eat & Drink

Peet's and Philz coffee provided all day to order and pantry snacks

TEAM LEAD DATA CENTER IT TECHNICIAN


The Team Lead Data Center IT Technician is responsible to ensure the stable operation of the Information Technology infrastructure, including network & server hardware installation. This includes patching, labelling, testing of cables, lift and shift of hardware, device installation.
This position also supports and maintains the inter DC logistics for IT equipment.
In his role, the Team Lead Data Center IT Technician will lead a team of 3 Datacenter IT Technicians providing supervision, he must be able to accurately prioritize tasks and work with limited direction or assistance.

Key accountabilities:
• Acting as team lead, managing and providing guidance to the team as appropriate
• Manage team planning, pprioritize and execute tasks in a fast-paced environment
• Making sure that service requests are handled within the defined SLA.
• Interact with leadership, peers and customers and 3rd parties
• Identify and escalate problems
• Participate in projects, Build technical documentation, policies, and operating procedures
• Own, identify, diagnose and manage issues to resolution
• Installation planning and co-ordination
• Activity report management including Incident/Request/Problem follow-up and escalation management including monitoring and reporting of the SLAs
• Participate in shifts (early shift starts at 7h, late shift ends at 19h) and on-call

Skills and Experience:
• 5 years’ experience working in production Data Centre with IT Hardware (Tier 1), Data Centre patching and Data Centre specific tools
• Advanced knowledge of Data Centre computer room infrastructure
• Fundamental working knowledge of Data Centre cabling standards and best practices (Fibre, copper,..), e.g. EIA/TIA
• Ability to accurately perform cable testing and certification (Fibre and copper)
• Physically capable of performing the duties of the position, including safely bending, squatting, stretching, lifting and handling DC equipment on a regular basis.
• Proven analytical, problem solving and decision-making skills
• General working knowledge of Microsoft Office Suite desktop applications
• Highly motivated, self-directed and detail-oriented individual
• Ability and willingness to acquire new and evolving job-related skills
• Strong oral and written communications
• Ability to work and communicate in a multi-cultural environment;
• Service-oriented mind-set;
• ITIL Professional Certification is considered as an asset
• Fundamental understanding of TCP/IP networking is considered as an asset

To apply :