AISL-151 ServiceNow Administrator
We're looking for passionate talent to join a dynamic and innovative team in Luxembourg.
Your Role:
As a ServiceNow Administrator, you will play a key role in optimizing and managing the ServiceNow platform within the company. Whether you are a beginner or experienced, you will have the opportunity to grow in a collaborative environment and actively contribute to the digital transformation of our clients.
Main Responsibilities:
- Configure, administer, and maintain the ServiceNow platform to ensure its proper functioning and meet the needs of the company.
- Customize ServiceNow modules (ITSM, ITOM, ITBM, etc.) and develop new features based on requests.
- Analyze and resolve technical issues related to ServiceNow while ensuring complete and up-to-date documentation.
- Collaborate with technical and functional teams to ensure the integration of ServiceNow with other internal systems.
- Participate in the continuous improvement of processes and the implementation of best ITIL practices.
- Train and assist end-users to ensure optimal use of the platform.
Desired Profile:
- Language: Fluency in French is mandatory (both oral and written).
- Experience: For junior profiles: A first experience in IT platform administration, ideally ServiceNow, would be a plus.
- For senior profiles: A solid experience (5 years or more) in ServiceNow administration and in-depth knowledge of ITSM, ITOM, ITBM modules.
- Technical Skills: Good knowledge of scripting languages (JavaScript, GlideScript), REST/SOAP APIs, and ITIL principles.
- Soft Skills: Excellent teamwork ability, adaptability, strong communication skills, and customer service orientation.
- ServiceNow Certifications: An appreciated asset, especially for senior profiles.
What We Offer:
- A stimulating work environment: Join a passionate team where innovation and collaboration are valued.
- Professional development opportunities: Benefit from regular training and career prospects in an international setting.
- Diverse and rewarding projects: Participate in large-scale projects for prestigious clients in Luxembourg and internationally.
How to Apply?
Are you eager to be part of an adventure where your expertise makes a difference? Join us and actively contribute to the digital transformation of our clients!
Opportunities are numerous. From bare applications development to of IT infrastructures management including conception, architecture and requirements analysis.
Although open to technologies used by our customers, ABAKUS IT-SOLUTIONS seeks mainly but not only consultants mastering: Windows and Linux Servers, networks, developments (JAVA, SAP, .NET,…) as well as highly specialized experts for example in cybersecurity or in Content Management System (CMS) (SharePoint, Drupal, WebLogic…).
In terms of non-technical competencies, ABAKUS IT-SOLUTIONS hires dynamic persons, open to the world, interested by innovation and having a keen sense of client relationship.
A very good command of English is essential, the capacity to speak French, German or Dutch is an asset.
Even though most of our positions require at least 3 years of experience, some are open to new starters.
